We try our best to dispatch the item the same day as long as the item is ordered by mid day.. Once the item is dispatched, its in the couriers hands to get it to you on time, this is a free service that many others would charge and was once charged at £14.99 so sometimes patience is appreciated from customers, an angry post cant make the delivery get there any faster sadly.
I'd say 98% of the times customers get it when they should but at times delays can happen and sometimes are out of our control, if the office say its been posted then a tracking number will also be available for you if you request it. Nobby's late delivery was becuase he is not based on the mainland.
Hope this helps.
The full delivery policy is below...
"Delivery Policy
IMPORTANT: Please check the item for any damage before signing as you are signing to receive the goods in perfect condition. If the item is damaged refuse to accept the item. UK Good Deals Ltd cannot be held responsible for any damage discovered after the item has been signed for. Please make sure you are available for delivery as this applies to any signature received.
1. All items (excluding parts) are sent by registered courier and will need a signature upon receipt.
2. Items can only be sent to the card holders registered address, we will not deliver to any other address
3. Orders placed before 12 Noon will be sent via next working day delivery but please allow up to 3 working days in the event of any delays.
4. Tracking details can be provided for most items. Please be aware that once an item is posted it is out our hands so we do not guarantee time of delivery because of this.
5. Any delivery prices quoted are for UK mainland only and surcharges will apply elsewhere in the UK (please contact us if you are unsure).
6. If delivery is refused a refund of the product minus the delivery charges will be made.
7. Please check the item for any damage which may have been caused during transit (cracked parts etc). You are signing to receive the item in good condition, in the rare event of it being damaged on arrival do not accept delivery.
8. In the event of any instruction given by you to the courier i.e. (leave behind house / leave with neighbour etc) are done so at your own risk and we cannot be held responsible."
